TERMS & CONDITIONS Effective date: 1 August 2025\t\tLast updated: 1 August 2025 1 Acceptance of Terms By accessing the pantrypic.com website (“Site”) or downloading, installing or using the Pantry Pic mobile application (“App”), you (“User”, “you”) agree to be bound by these Terms & Conditions (“Terms”) and all policies referenced herein (collectively, the “Agreement”). If you do not agree, do not use the Services. 2 Parties and Contact Apptractive Pty Ltd ABN 376 273 798 00 3/79 O’Donnell Street, North Bondi NSW 2026, Australia Email hello@apptractive.com.au 3 Definitions “Services” – the Site, App and associated features such as ingredient recognition, recipe recommendations, shopping-list export and recipe sharing. “User Content” – any photos, text or other material you submit. 4 Eligibility You must be 13 years or older (or the digital-consent age in your country) and legally able to form binding contracts. You are responsible for complying with local laws. 5 Licence We grant you a personal, revocable, non-exclusive, non-transferable licence to install one copy of the App on a device you own or control; and access the Site, solely for lawful, personal, non-commercial use in accordance with this Agreement. 6 Accounts & Security You are responsible for safeguarding your login credentials and for all activity under your account. Notify us immediately of any unauthorised use. 7 Subscriptions, Trials & Billing Free trial converts to a paid plan unless cancelled at least 24 hours before expiry. Auto-renewal: subscriptions renew for the same term until cancelled in App Store/Play Store settings. Prices & taxes are displayed in local currency where feasible and include applicable taxes unless stated otherwise. Refunds follow platform rules (Apple/Google) and mandatory local consumer laws. 8 Health & Allergy Disclaimer Ingredient recognition and nutrition data are generated by AI and may be inaccurate. Information is not medical advice. Verify ingredients, allergen info and cooking temperatures; consult professionals as needed. We are not liable for allergic reactions, illness or injury arising from use of the Services. 9 User Content You retain ownership but grant us a worldwide, royalty-free, sublicensable licence to host, process, adapt and display your User Content solely to operate and improve the Services. You warrant you have the necessary rights and that your content is lawful. 10 Prohibited Conduct You must not: reverse-engineer or decompile the Services; bypass security features; upload malware or unlawful content; use the Services to build a competing product; violate export controls, sanctions or applicable law. 11 Intellectual Property All intellectual-property rights in the Services are owned by Apptractive Pty Ltd or its licensors. Except for the limited licence in §5, no rights are granted. 12 Third-Party Services The Services integrate with third-party providers (e.g., Apple, Google, RevenueCat, Stripe, AWS, OpenAI, analytics). Their terms and privacy practices apply; we are not responsible for them. 13 Warranty Disclaimer To the maximum extent permitted by law, the Services are provided “as is” and “as available” without warranties of any kind, express or implied. Nothing in this clause limits any non-excludable statutory guarantees (e.g., under the Australian Consumer Law). 14 Limitation of Liability Our total aggregate liability for any claim relating to the Services is limited to (a) AUD 100 or (b) the subscription fees you paid in the 12 months before the claim—whichever is greater. We are not liable for indirect, consequential or punitive damages, or lost profits or data, even if advised of the possibility, except where prohibited by law. 15 Indemnity You will indemnify and hold harmless Apptractive Pty Ltd, its officers and employees from any claim, loss or expense (including legal fees) arising out of your breach of this Agreement, your User Content or your violation of law or third-party rights. 16 Termination We may suspend or terminate access at any time for breach or legal requirement. Upon termination you must delete all copies of the App. Sections 8–17 survive termination. 17 Governing Law & Dispute Resolution Except where prohibited by mandatory local law, this Agreement is governed by the laws of New South Wales, Australia. Disputes shall be resolved by binding arbitration under the Resolution Institute Arbitration Rules in Sydney. Consumers in jurisdictions with overriding consumer-protection rights retain those rights. 18 Changes We may update these Terms with 30 days’ notice (email or in-app). Continued use after the effective date constitutes acceptance. 19 Privacy Our Privacy Policy (below) forms part of this Agreement. 20 Contact hello@apptractive.com.au 3/79 O’Donnell Street, North Bondi NSW 2026, Australia